Returns Policy

Rely on the DR Medical, LLC® 100% satisfaction guarantee.

You may return any item purchased from the DR Medical, LLC for any reason within thirty (30) days of purchase.  The product ship date is the date of purchase. Refunds for unopened items will be issued via your original form of payment. Shipping and handling charges are non-refundable. DR Medical, LLC reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.

Make a Return By Mail:

Send your purchase and receipt to our Returns Department. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 30 day period.

DR Medical, LLC®

Attention: Returns Department

1419 Donelson Pike, Suite A

Nashville, TN 32717

Still have questions?

Our professional staff is ready to help you.

Please email Customer Service at info@preferred-industries.com

Monday - Friday 8:00 AM - 5:00 PM EST, or visit our contact page for more options.